Returns of New and Unused Merchandise
All new and unused merchandise returned within 30 days with an original receipt will gladly be accepted for a full refund in the original form of payment. Check refunds will take 14 days for processing. Cash refunds require valid identification.
All returns of new and unused merchandise returned within 30 days without an original store receipt will be for store credit only and based on the items’ current selling price.
Returns will not be accepted after 30 days.
All shoes come with a 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your shoes within the first 30 days after purchase, we will replace or exchange your product providing you have an original receipt. Returns on worn shoes will be for store credit or exchange only.
Defective merchandise returned within 30 days with an original receipt will be replaced, exchanged, or returned for store credit.
Defective merchandise returned after 30 days or without an original receipt will be subject to return approval from the manufacturer before Run 26 will issue a replacement, exchange, or store credit.